Leveraging Technology to Beat the Recession

Categories: All Posts, Finding, Acquiring, and Delighting Customers Tags: crm, recession

Below is a link to a free webinar that will highlight different ways to leverage CRM technology during tough economic times.

Businesses are being more frugal with their spending and put their money into areas that improves sales, better customer services or helps them gain operational efficiencies.

Join us to see how CRM technology is one of those critical areas that companies continue to purchase, especially during tough economic times. The right CRM system can help a company:

* Understand its customer base better

* Get more relevant data to its sales force

* Increase revenue opportunities

* Provide greater customer services

* Help marketing develop more highly-targeted and effective campaigns.

via Leveraging Technology to Beat the Recession – Inside CRM

About Brian Vellmure

For much of the last two decades, Brian has been helping B2B and B2C organizations across a variety of industries and sizes accelerate growth through customer focused transformation initiatives. He is an accomplished business leader, management consultant, keynote speaker, and an award winning syndicated blogger. He is often referred to as a Social CRM and Social Business thought leader & pioneer.

His thoughts have been featured in Forbes, Inc, CRM magazine and a host of other publications. He is a regular contributor to several additional media properties including Social Media Today, Social Enterprise Today, CustomerThink, the CIO Collaboration Network, and multiple Ziff Davis outlets.

In addition, he often serves as an expert advisor for technology vendors and their customers, providing thought leadership content, and market and product strategy guidance. Clients include IBM, SAS Institute, Microsoft Corporation, NICE Systems, Eloqua, Avaya, Marketo, SugarCRM, InsideView, and several startups.

Brian was a founding board member of International Princess Project, a social enterprise pioneer that helps restore hope & dignity to women formerly trafficked and/or enslaved in forced prostitution through a unique and sustainable organizational model. http://www.punjammies.com

Brian has traveled to more than 40 countries, is a real estate investor, and was an award winning NCAA Division 1 football scholarship athlete. He is is based in Orange County, CA.

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