Leveraging the Internet of Everything to Create a Better Customer Experience

The other day I received a letter in the mail. What was in the letter left me feeling depressed. It left me feeling inadequate, unprepared, incapable of mustering the mental and emotional energy to complete it's request. You see it wasn't asking me to do something that I'd never done before. It … Read More»

Sports, Crowdsourcing, and Analytics: A Case Study

This year, the Sacramento Kings crowdsourced intelligence about who they should take in the 2014 NBA draft. Grantland created two well done videos (embedded below) that chronicle the process of leveraging relatively obscure, but passionate and skilled talent to make (what turned out to be) a $4.7 … Read More»

What if the walls actually COULD speak?

"If these walls could speak..." The phrase invokes wonder and horror, depending on who you are, and what may have happened within the walls in question. Surprisingly, we're now at a place in history where we can envision a time where the walls might actually be able to speak. And the … Read More»

Connection brings Opportunity at Exponential Scale

The kids were sleeping in the backseats as our loaded down Sequoia traversed the winding road over the sheer cliffs that drop down into the vast and rugged Pacific coastline. I asked my wife in a whisper to do a little bit of research for our pending arrival in San Francisco. After punching on her … Read More»

Is there any real music in the digital disruptive innovation cacophony?

This morning I read a dozen or so articles. Like an ever growing selection of our collective voices, many of them dealt with disruption and digital. It's becoming more difficult to sift the meaningful signal from the noise. I'm becoming desensitized and I'm often guilty of contributing to the … Read More»

What every business can learn from financial markets

The world is being connected; People, roads, railroads, appliances, cars, televisions, light bulbs, clothing, shoes, city streets, and just about everything else is "joining" the internet. Possibilities expand exponentially as things join a network. Inputs and outputs increase. At some point, … Read More»

Sizing up opportunities in the mid market

Somewhere in between the fast moving pace of innovative startups and the household names of the Fortune 1000 live the companies that generate over $10 trillion in revenue and employ more than 1/3 of all workers in the United States. The data and impact of these organizations are similar in Europe. … Read More»

Mobile as an intermediate step towards the Internet of Everything

Faces down. Palms up. Mesmerized Stare. It's the position of humans at stoplights; In elevators; In lines; Just about everywhere and anytime that they're not engaged fully and directly with someone or something else. Even when they folks are watching one screen, they're increasingly using their … Read More»

Why Big Data won’t solve your Big Problems

If you follow this blog at all, you know that I work tirelessly trying to piece together tomorrow's technology with the challenges of today to help organizations grow; by creating new value propositions and better customer experiences. The world we live in is being re-architected into an … Read More»

Is every company becoming a technology company?

A couple of recent headlines caught my attention. From Quartz: From Re/code: I imagine myself sitting there in 2004, given a sneak peek at the future, and contemplating these headlines. I would immediately be puzzled. Why is a coffee company and a footwear company talking about … Read More»